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Contact tagging and untagging triggers for autoresponder 🔁 - News / Release Notes - SendPad Customer Support

Nov 29 2023

Contact tagging and untagging triggers for autoresponder 🔁

SendPad brings you new triggers, “Tag a contact”, and “Untag a contact” for Autoresponders. You can now automate your workflow for contact tagging and untagging events, respectively.


For example, you want to send a re-engagement email to a contact when they are tagged as “inactive” in the SendPad application. Or, if you want to send a “welcome back” email to a contact when they are untagged from the tag “inactive.”


Actions for “Tag a contact” and “Untag a contact” triggers:

The following actions can be added to an autoresponder that is configured to trigger upon tagging or untagging a contact:

  • Send a message

  • Subscribe to a list

  • Unsubscribe from a list

  • Wait

💁‍♂️What’s in it for you as a SendPad user?

You can eliminate the manual efforts you had to put into processing the contacts with a specific tag. You can now automate your business process steps that are performed after the contacts are tagged or untagged. 

Access path

Tag a contact

Path: Autoresponders > New Autoresponder > Add Trigger > Select Tag a Contact from the Triggers list.

Please refer to the screenshots 1 and 2 below.

Untag a contact

Path: Autoresponders > New Autoresponder > Add Trigger > Select Untag a Contact from the Triggers list.

Please refer to the screenshots 3 and 4 below.


Screenshot 1: Triggers: Tag a Contact | Untag a Contact


Screenshot 2: Actions for the triggers



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